FAQs
Before jumping into everything you get with Totaltech, you should know that Totaltech and Geek Squad protection are different. You can have both, but the difference is that Geek Squad protection is for a single item, whereas Totaltech supports a wide variety of tech needs.
How much is Geek Squad Protection Plan with Best Buy? ›
How much does Geek Squad Protection cost?
- year plan $129.99 (about $10.83/month)
- year plan $189.99 (about $7.92/month)
- year plan $229.99 (about $6.39/month)
Does the Geek Squad protection plan cover accidental damage? ›
Yes, you have 60 days after your purchase to add Geek Squad Protection, including standard Geek Squad Protection Plans, Plans with Accidental Damage from Handling, and Product Replacement Plans.
Can I cancel my Best Buy protection plan? ›
Before contacting Geek Squad, get your original receipt and plan contract. You can then cancel your Geek Squad Protection Plan by calling 1-800-433-5778, sending a letter and a copy of your documents to AWG/GSP Plans, ATTN: Cancellations, P.O. Box 9312, Minneapolis, MN 55440-9312, or by going to a Best Buy in person.
Can you use Geek Squad if you didn't buy from Best Buy? ›
We know how important it is to be able to protect a device, as well as your wallet, from costly repairs. While Geek Squad Protection would not be available on devices purchased elsewhere, our Total Tech Support covers all the devices in your home.
How much is the Geek Squad annual fee? ›
Best Buy Totaltech is now My Best Buy Total.
Totaltech benefits. $199.99/year | My Best Buy Total™ benefits. $179.99/year* |
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24/7/365 Geek Squad® tech support on all your tech, no matter where you bought it. | No change. |
Free delivery and standard installation with hardware purchases at Best Buy.* | Not included. |
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How long does the Best Buy protection plan last? ›
A My Best Buy Total™ membership includes up to 24 months of product protection on most Best Buy purchases while the membership is active. The applicable plan (either Best Buy Protection or AppleCare+) will be added to any eligible purchase at no additional charge. Need help?
Is Best Buy Total Tech worth it? ›
In conclusion, the Best Buy Totaltech™ Yearly Membership is a must-have for any tech enthusiast or frequent shopper at Best Buy. The program offers fantastic savings, expedited shipping, expert tech support, extended return policies, and exclusive access to sales and product launches.
How do I make a claim with Best Buy Protection Plan? ›
When something goes wrong, we're always here to help. Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
Do you get a refund if you cancel Geek Squad Protection? ›
at a store, by calling 1-800-GEEKSQUAD (1-800-433-5778), or by sending a notice of cancellation to us. If you cancel your One- Time-Pay Plan within 30 days of your Plan's purchase, you will receive a full refund of the price paid for the Plan, less the value of any service provided to you under this Plan.
5-Year Standard Geek Squad Protection - Best Buy.
Can Geek Squad fix water damage? ›
If you purchase a plan that includes Accidental Damage from Handling, accidental spills would be covered. Complete submersion in water would not be completed. For example, spilling a small amount of soda onto the tablet would be covered, but dropping it into the bathtub would not be.
Can I add a Best Buy protection plan after purchase? ›
1-1 of 1 Answer
You do have the option to purchase a Geek Squad Protection plan after your purchase, if you prefer that plan. If you have any questions, please feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Does Best Buy put on screen protectors for free? ›
A: Answernot for free. A best buy geek squad member will look up your history if you purchased an unlimited screen protector (if no receipt) and will put one on for $8 w/tax if they can find your purchase. A: AnswerYes, you will just pay the fee for the service. A: AnswerYes!
Why can't I cancel my Best Buy purchase? ›
You can cancel items as long as we haven't started the shipping process. This is usually within 30 minutes of placing your order. See more timeframes below. The timeframe for canceling an order depends on the delivery method.
Is Best Buy TotalTech worth it? ›
In conclusion, the Best Buy Totaltech™ Yearly Membership is a must-have for any tech enthusiast or frequent shopper at Best Buy. The program offers fantastic savings, expedited shipping, expert tech support, extended return policies, and exclusive access to sales and product launches.
Does Totaltech include Geek Squad? ›
Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations. 15% off labor on Geek Squad® computing services.
Is Geek Squad the same as Best Buy? ›
We Make It Work: The History of Geek Squad
In a short time, the iconic orange, black and white Geek Squad logo became a well-known symbol of tech help in the communities it served. Geek Squad became extremely successful with this approach, and in 2002, the company became part of Best Buy.
What does the Best Buy total membership cover? ›
A My Best Buy Total™ membership includes up to 24 months of product protection on most Best Buy purchases while the membership is active. The applicable plan (either Best Buy Protection or AppleCare+) will be added to any eligible purchase at no additional charge.