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The latest reports from users having issues in Atlanta come from postal codes 30301, 30324, 30318, 30312, 30308, 30307, 30316 and 30315.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,868 ratings
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Problems in the last 24 hours in Atlanta, Georgia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Atlanta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Atlanta, Fulton County, Georgia
The most recent Comcast Xfinity outage reports came from the following cities:Atlanta, Decatur, Marietta, Riverdale, Ellenwood, Avondale Estates, Scottdale, Smyrna and Fairburn.
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| City | Problem Type | Report Time |
|---|---|---|
 Atlanta | ||
| Atlanta | Internet | |
| Atlanta | Internet | |
| Atlanta | Internet | |
| Atlanta | Total Blackout | |
| Atlanta | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Atlanta, Georgia
Latest outage, problems and issue reports in Atlanta and nearby locations:
- Dhruv Kuchhal (@kuchhal_dhruv) reported fromAtlanta, Georgia
@m33x Haha, I remember it’s the exact same problem at my folks’ place as well. Now they just know to reboot any electronic device that isn’t functioning as expected. No, I actually don’t know of a good one off the top of my head, sorry! We have the Xfinity one at home which works well.
- Eunice Gillion (@eunicegillion) reported fromAtlanta, Georgia
@AtlTrafficLady @Xfinity Everyone I spoke with is having internet issues. I don’t know if it’s the thunderstorms or what
- Leah Fuhr (@LAF_ATL) reported fromAtlanta, Georgia
I guess refusing to refund an incorrect $40 charge is worth losing a customer? @Xfinity is the worst! 4 hours and and $40 gone 🤬Account canceled #XfinitySucks #IHateComcast
- Tiffany J. (@aTadBit_tiffsy) reported fromAtlanta, Georgia
@Xfinity deactivated my entire account without authorization DURING A WORK WEEK. Would not provide me any complimentary hotspot access in order to login to work. And is making me pay to reactivate an entirely new account to attain service this morning.
- Joshua A. Davies (@byjad) reported fromAtlanta, Georgia
Comcast’s saving grace has to be, without doubt, its Xfinity public WiFi.I cannot even count how many times this has saved me when I was in a coffee shop with slow WiFi or a car wash with no internet at all.
- Branson Smith (@BransonSmith) reported fromAtlanta, Georgia
@ATT Can you please explain why when a tree falls on my street Friday night you can send someone to fix my neighbors service Sunday afternoon but can’t get out to my service until Wednesday, yet @comcast was out yesterday fixing their customers on our street? 🤯
- Scott Melchionda (@scoodotcom) reported fromTucker, Georgia
@ATT your fiber product is unreliable. The MyATT app lost my account info. I called support, was asked a challenge question I know I didn't enter. Your challenge questions are terrible. Your hold music is horrible 80's smooth jazz. Is your new slogan "At least we're not Comcast"?
- P Darrell Kimbrell (@atlanta_lawyer) reported fromAtlanta, Georgia
@comcastcares @Xfinity your rep answered and said she was going to be sending signals to the main box to re-establish the signal to the tv AND said she would call back in fifteen minutes to verify it a was working - as usual, no TV and no call back from “customer service” #sad
- Tiffany J. (@aTadBit_tiffsy) reported fromAtlanta, Georgia
@Xfinity still has me on hold. Going into the third hour. The promised managerial call has still not taken place. I still don’t have internet. I still can’t login to work.
- Lindsay Rohskopf (@rohskopf) reported fromAtlanta, Georgia
Xfinity has better customer service than America
- Eric (@Bishop_93_) reported fromAtlanta, Georgia
Not only does @Xfinity don’t have service in lower income or any bundle just basic service internet that trash ... then make it impossible to upgrade
- Tiffany J. (@aTadBit_tiffsy) reported fromAtlanta, Georgia
@Xfinity has to have THE WORST CUSTOMER SERVICE ON EARTH. Horrible experience. Unknowledgeable employees. Inconsistent processes and procedures.
- Exit's Revolution (@ExitsRevolution) reported fromAtlanta, Georgia
@Xfinity I’ve been on hold 35 minutes trying to get my services transferred when I move. not great customer service
- Houston Aug 21st-23rd👣🤑😍 (@PopTheFeetEater) reported fromFairburn, Georgia
Rent,Georgia Power,Comcast,Insurance,Child Support,Hulu I Got Tons Of **** I Gotta Pay For Can’t Afford To Lose Money
- Eric Harmatz (@ericharmatz) reported fromAtlanta, Georgia
@comcastcares Can you assist with a billing issue? I keep getting the runaround through different servicing channels (Chat had to apologize for something a Phone agent mistakenly did)
- Gregg (@gmoon21) reported fromTucker, Georgia
@ATT you are forcing me to @Xfinity My ex is leaving. You can’t transfer service to me. You can’t set up new. You are leaving me no choice. 😢
- Tiffany J. (@aTadBit_tiffsy) reported fromAtlanta, Georgia
@Xfinity had my tweets about they’re poor service deleted ?? Really!!
- Mike (@Hottboi11Mike) reported fromAtlanta, Georgia
@Xfinity took over $400 out of my bank account without authorization on the 14th and I just realized it today. And they expect me to chat with a rep to discuss, get ******** outta here with the BS.
- Today (@Todaysk0) reported fromTucker, Georgia
Hey @Xfinity bring your customer support back to AmericaThe foreign technicians don’t know what the hell they’re talking about
- danny, from 𝕯𝖆𝖑𝖑𝖆𝖘 💎 (@_DanielPorter) reported fromAtlanta, Georgia
@Xfinity yall think this is a game.. wifi been down since Saturday and I cant get a tech to my house or an agent on the phone?? Let me see if @GoogleFiber is still doing next-day installs
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Matt (aka: Echostatic/RadioDitch) (@radioditch) reported
@RhyelleDraconis Like the wise man once said, "There is no challenge that cannot be overcome. Except Comcast...**** those tools."
- Carl Nyberg (@CarlNyberg312) reported
@xianb8 It's cool when trying to cancel service with @Xfinity when they hang up on you before you cancel.
- Arete Trading (@AreteTrading) reported
@data168 The rumor of $CMCSA buying $ROKU is highly unlikely. Comcast never pays up. They buy when assets are depressed. It makes more sense they would look at $VIAC
- Bill Altman (@BillAltman11) reported
If you worked for Comcast and the boss said you had to cancel a cable subscription and your job is to turn it off until payment made....are you going to leave it on because 5 kids are watching the latest edition of Drag Sesame Street? Don't be a ****.
- Tiffany Ewing (@TiffanyEwing84) reported
anything to rip off customers of over 15 years and up charge on services year after year. I am tired of this company @Xfinity taking advantage of me and seeing no value to my loyalty as a customer. @verizonfios here we come. #byefelicia #helloverizonfios
- BLACKRUSHN (@BLACKRUSHN) reported
Why is setting up@new cable service with @comcast @Xfinity so damn hard? The reps don’t call u back and the assigned rep to my area doesn’t respond??? Tf !?!?!
- Rod Allen (@Drodallen) reported
@comcast who do I need to speak to about an issue with our receiver?
- Rich Dollaz (@richdollaz) reported
@comcast @Xfinity has the absolute worse customer service in the world - literally run this dumb *** computer instead of speaking to u in person def today will be my last day hello @verizonfios
- Red Forman (@JBForman23) reported
@Xfinity is the most incapable service there is. They came unprepared for the first appointment and now completely FORGOT my next appointment. Now I cant work for weeks in my new house because their "scheduling team" is lazy. STAY AWAY from them.
- The OG AG (@AverageG4merYT) reported
@abbbgml Well i am on a time crunch for my game time which was already cut in half by xfinity not getting their **** together and then i lost another hour just getting to a point where i couldnt continue and now dont have time to start it over. Today has been aggrevating
